E-Auto promises to always value and protect the privacy and sensitive information of consumers. E-Auto strictly adheres to the standards of Federal and State laws protecting the confidentiality and security of your information, as well as our use and disclosure of it. Whether you are a current, former, or potential customer, E-Auto Warranty promises to treat your information with the same high level of confidentiality and security regardless of association.
Information Use & Disclosure
In order to provide consumers with an extended warranty (Vehicle Service Plan) quote, we gather information about you and your vehicle that may be used for purposes including: application of an extended warranty (Vehicle Service Contract) quote, processing and servicing your Vehicle Service Contract, initiating and authorizing claims according to your Vehicle Service Contract, providing additional services related to your Vehicle Service Contract (i.e. Roadside Assistance, Authorized Rental Car Agencies, etc.), information needed for research and analytical purposes, and as permitted or directed by our Vehicle Service Contract holders. If you apply for a quote for yourself or any other person(s), we also may gather, use and share such person's/persons' information in the same manner as listed above.
Information We Collect
This includes information you provide to us on the Internet, our website www.eautowarranty.com and our web pages you visit, by phone, by text message, by email, through our service providers, or by any other means. Examples of such information may include your name, street address, city and state of residence, telephone number, email address, vehicle information, and billing information.
Additional information may be collected that is supplied by you when you apply for a Vehicle Service Contract quote, participate in E-Auto Warranty promotions and contests, communicate and interact with any E-Auto Warranty social media accounts, E-Auto Warranty associated social media influencers and affiliates, invitations for surveys (including reviews, testimonials and feedback), affiliated blogs and contact forms, and recorded audio between yourself and E-Auto Warranty including all affiliates and partners.
Information We Disclose
Information about our current, former, or potential customers may be disclosed, but only as permitted or required by law, or as permitted or directed by the customer or consumer.
For example, we may disclose such information to affiliated E-Auto organizations and approved agents, consumer reporting agencies, government entities, and claims administrators. We may also disclose such information to nonaffiliated third parties that perform services or functions on our behalf including the marketing of our products or services. Further, we may also disclose such information as necessary to effect, administer or enforce a transaction that you request or authorize, or in connection with servicing or processing a transaction that you request or authorize.
Some examples include information passed between us and other E-Auto Warranty call centers, claims personnel, administrative personnel, customer service personnel, management personnel, business partners, repair shops, parts suppliers, vendor services required for vehicle repairs or claims initiated under your Vehicle Service Contract, roadside assistance agents, authorized rental car agencies, attorneys, affiliate organizations, associated Vehicle Service Contract administrators, associated finance companies, consumer reporting agencies, third-party vehicle inspection service companies, and all personnel or non-personnel affiliates involved with accounting or sales and marketing for E-Auto Warranty.
Additional examples of situations in which we may disclose such information is available upon request by contacting E-Auto Warranty via phone at 1-888-219-9553.
Information About Your Transactions
This includes information about your transactions or billing information with E-Auto Warranty and its personnel, partners, vendors, and affiliates. This includes information such as your Vehicle Service Contract coverage, financed Vehicle Service Contracts, payment plans, payment amounts and billing information.